Account Director

Overview

As an Account Director, you will manage client relationships while leading the implementation of multi-faceted digital strategies leveraging our integrated software solutions and digital delivery teams – all for some of the most recognized brands in the world. You’ll identify and drive growth opportunities, fostering innovation that delivers on our clients’ business goals. And you’ll constantly push the limits of talent acquisition to change the way companies and candidates connect. It’s one of the only roles at Radancy that allows you to engage with all of our offerings – from software, media and metrics to creative and brand.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below.

• As a principal point of contact for assigned client relationships, you'll be responsible for helping to build long-term client relationships, anticipating client needs, and solving them by working with your supporting teams.
• Work with Client Strategists, Creative, Support and Delivery teams to efficiently deliver strategies, solutions, flawless execution and results for presentation to the client.
• Lead the integration and/or aide in the sale of our proprietary career site software as a central point of your clients’ digital strategy.
• Combine data analysis and client feedback to create optimization strategies and provide solutions for complex campaigns to meet client objectives and accelerate performance.
• Ability to plan a budget with effective measurements to meet client goals.
• Responsible for managing and anticipating delivery tasks and working with support teams to ensure tasks are being completed in a timely manner.
• Strive for operational excellence and work with teams to put processes in place aimed at prevention or timely resolution.
• Partner directly with the Analytics Team to ensure progress towards client goals is actionably measured and that results are incorporated into client deliverables.
• Lead client meetings and work with the Client Strategist to coordinate the agenda and presentation materials.
• Mentor Account Executives and participate in exercises aimed at connecting and educating members of other teams throughout Radancy.

• At least 3 years of experience developing and presenting custom digital solutions within a digital marketing, PR, and/or advertising environment.
• Strong interpersonal, customer service, presentation, organizational and problem-solving skills.
• Strong understanding of programmatic and other performance media strategies.
• Exceptional communication skills (both written and verbal) and openness to providing feedback to help iterate the business.
• Ability to plan a budget with effective measurements to meet client goals.
• A deep understanding of digital mediums, technologies, and trends.
• Strong analytical skills.
• Fluent in German and English.

Benefits

• Working in a diverse team of colleagues who always strive for more and who learn and grow together.
• Flexible work and freedom to shape your day.
• 27 vacation days, your Birthday off, Christmas Eve and New Year’s Eve off.
• Your individual career plan with lots of development opportunities.
• A global work environment.
• Intensive onboarding, self-organized work and great training opportunities.
• An office in the center of Hamburg, close to the Binnenalster, or remote work from home.
• Company pension plan and employee discounts.

Please send your application, including a short introduction, CV, desired salary and earliest start date, to Michael Specks: michael.specks@radancy.com

We look forward to meeting you.

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.