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Client Strategist

London, United Kingdom

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Overview

Purpose of Position

The Client Strategist is responsible for offering strategic input and support to client accounts, resulting in clear account direction. The Client Strategist will drive conversations with clients to focus on both long and short-term strategies that position Radancy as a key partner in achieving their recruitment objectives. The Client Strategist will be able to lead client conversations that relate to and include all media channels and metrics, digital and social solutions, creative and studio, Career Sites, software products and employer branding.  

Duties & Responsibilities:

  • Key relationship holder at a senior level of client organisation across key clients in team portfolio.
  • Drive long and short-term strategies with our clients
  • Take a commercial perspective of the client account with the ability to offer strategic direction and find suitable solutions
  • Drive the strategy and briefing phase of all client projects
  • Talk knowledgeably about and provide attraction solutions utilising all Radancy’s products and services
  • Oversee the delivery of a wide range of projects which could include media plans, marketing collateral and digital/social content
  • Proactively assessing potential growth opportunities, even when these are not immediately apparent.
  • The effective management of difficult clients/client situations with resolutions outworked.
  • Providing a role model for team members and mentoring/coaching Account Managers/Executives as appropriate.
  • Ownership of financial performance of individual client accounts - budgeting, forecasting, reporting and pipeline
  • Performance management of Account Director and/or Account Manager

Skills & Requirements:

  •  Proven experience within client service environment - advertising/marketing or communications background
  • Proven experience, knowledge and understanding of the full media landscape, both online and offline (eg all channels including social, search, programmatic, job boards, audio, OOH)
  • Ability to demonstrate delivery of attraction solutions within the full media landscape (as detailed in point above)
  • Thorough knowledge of the recruitment marketplace and all market channels
  • A good working knowledge of general business principles
  • Ability to work with designated and virtual teams
  • Ability to advise clients on long and short term strategies
  • Thorough knowledge of human resources practices
  • Proven working knowledge of brand conceptualisation and development
  • The ability to build strong relationships
  • The ability to lead the team and influence others
  • Knowledge of working on Global/European clients desirable
  • The ability to forge long lasting client relationships
  • Strong commercial acumen
  • Presentation skills - both creation and delivery
  • Excellent communication skills - both written and verbal

 

Our commitment to equal opportunities

 

We believe that inclusion starts within each person, and that diversity is the result of making sure everyone feels a sense of belonging. In order to deliver on our responsibility as credible digital consultants and partners, we have to practice what we preach. So we ensure that our company is not only a safe space for anyone to feel confident in being themselves, but a place where differences are celebrated.

 

To foster an environment focused on equity, empowerment and respect, we welcome all qualified applicants for employment without regard to race, national origin, colour, citizenship, religion, sex, sexual orientation, disability, gender identity or other protected characteristics. This commitment extends beyond recruitment into onward employment, including equal opportunities for training, promotion, and compensation.

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